Legal Document

Terms and Conditions

Please read these Terms & Conditions carefully before using the v365 platform. Your rights, responsibilities, and all rules governing our services are clearly outlined here.

Last Updated: January 2026
1

Introduction & Consent

These Terms & Conditions ("Terms") constitute a legal agreement between the company operating the v365 platform and you (the user). By using the v365 website or mobile app, you are deemed to have automatically accepted these Terms.

V365 is an internationally licensed online gaming platform. We are committed to delivering the best experience for players in Bangladesh. Please read and comply with the following terms before using our services.

Important: This platform is strictly for individuals aged 18 and above. Registration by minors is strictly prohibited.

If you disagree with any part of these Terms & Conditions, please refrain from using our services. For any questions, contact our support team.


Key Terms & Conditions

Account Register

Each individual may register one account only. Providing accurate information is mandatory.

Deposits & Withdrawals

Fast transactions via bKash, Nagad, and Rocket. Minimum limits apply.

Bonus Terms

Each bonus comes with its own wagering requirements. Please read the terms before claiming any bonus.

Security & KYC

Identity verification is mandatory. Complete your KYC using your National ID or passport.

Gaming Rules

All games must be played fairly. Manipulation through software or any other method is strictly prohibited.

Responsible Gaming

Player wellbeing is our top priority. Limit-setting and self-exclusion options are available.


2

Account Registration & Eligibility

To register an account with v365, you must meet the eligibility criteria below. v365 reserves the right to close any account at any time if found to have been registered with false information.

  • You must be 18 years of age or older.
  • Only one account per person is allowed.
  • Full and accurate details must be provided for name, address, and phone number
  • A valid email address and mobile number are required
  • If multiple members of the same household share a device or network, please notify our support team in advance.
KYC Verification

KYC verification is mandatory before withdrawing or for transactions above a certain amount. Scanned copies of a national ID, passport, or driving license must be submitted. Withdrawals may be delayed if verification is not completed.

Keeping your account password secure is entirely your responsibility. You must not allow anyone else to access your account. If you suspect unauthorized access, contact our support team immediately.


3

Deposit & Payment Policy

A variety of Bangladeshi payment methods are available for deposits on v365. All deposits are processed in real time and are typically credited to your account within a few minutes.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
bKash BDT 200 BDT 50,000 Instant
Nagad BDT 200 BDT 50,000 Instant
Rocket BDT 200 BDT 30,000 Instant
Bank Transfer BDT 1,000 BDT 2,00,000 1–3 hours
  • Deposits must be made from your own account only; third-party payments are not accepted
  • Funds already credited to your wallet cannot be directly refunded
  • v365 never charges additional fees on deposits; however, your payment provider may apply their own fees
  • Suspicious transactions may be temporarily held for review.

4

Withdrawal Policy

Withdrawing from v365 is simple and fast. Funds are typically delivered to your mobile banking account within 15 minutes to 24 hours after approval.

Withdrawal Processing Time

BKash & Nagad: 15–30 minutes  |  Rocket: 30–60 minutes  |  Bank Transfer: 1–3 business days. KYC verification is required for your first withdrawal.

  • Minimum withdrawal amount is BDT 500
  • Withdrawals can only be made via the same method used for the deposit
  • To withdraw bonus funds, the specified wagering requirements must be met.
  • A maximum of 5 withdrawal requests may be submitted per day
  • v365 reserves the right to review withdrawals if unusual gaming patterns are detected

5

Bonus & Promotion Terms and Conditions

All bonuses and promotional offers on v365 are subject to specific terms and conditions. By accepting a bonus, you agree to the terms associated with that offer.

Welcome Bonus

A 150% bonus is available on your first deposit. Wagering requirement: 25x the bonus amount. The bonus must be used within 30 days of being credited.

Weekly Cashback

Earn 10% cashback on your weekly net losses. Wagering requirement is just 1x. Credited automatically every Monday.

  • Both bonus funds and real money count toward wagering requirements.
  • Multiple bonus offers cannot be claimed simultaneously unless specifically permitted
  • Bonus balance cannot be withdrawn directly; it will be converted to real money once wagering is complete.
  • If bonus abuse is detected, v365 reserves the right to cancel the bonus and suspend the account.
  • v365 reserves the right to modify or cancel any bonus offer at any time

6

Gaming Rules

All games on v365 are certified by independent third-party auditors and powered by RNG (Random Number Generator) technology. No game outcome is predetermined, and results cannot be manipulated by any party.

If a technical error causes an abnormal outcome in any game, that round will be declared void and all wagers will be refunded.

  • Each game's individual rules can be found in the game lobby.
  • Any active bets are saved in the system if the internet connection is lost
  • In Live Casino games, the dealer's decision is final.
  • If an event is cancelled in Sports Betting, your stake will be refunded.
  • Using multiple accounts during gameplay is strictly prohibited

7

Prohibited Activities

The following activities are strictly prohibited on the v365 platform. Violating these rules will result in immediate account closure and may lead to forfeiture of your balance.

  • Using the platform for money laundering or concealing the source of illegal funds
  • Using bots, scripts, or automated software to play games
  • Opening multiple accounts to abuse bonuses (arbitrage betting)
  • Attempting unauthorized access to another player's account
  • Intentionally exploiting any bug or vulnerability in the gaming system
  • Harassing, intimidating, or disrespecting other players
  • Depositing or withdrawing using third-party payment methods

If suspicious activity is detected, v365 reserves the right to place the account under investigation without prior notice and to inform the relevant legal authorities if necessary.


8

Responsible Gaming

V365 firmly believes that gaming is a source of entertainment, not income. That is why we actively support every player in building healthy, responsible gaming habits.

Deposit Limits

You can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing a limit takes effect after 7 days.

Self-Exclusion

You may voluntarily suspend your account for any period between 1 week and 5 years. The account cannot be reactivated during the exclusion period.

If you are experiencing signs of gaming addiction, please reach out to our Responsible Gaming Visit the page. Our support team is always ready to help.


9

Privacy & Data Protection

V 365 takes the protection of your personal information seriously. We only collect data necessary to provide our services and never sell it to third parties.

  • Your data is protected with SSL encryption technology
  • Information is not shared with third parties unless required by law
  • You may request to update or delete your information at any time.
  • Cookies are used solely to enhance the user experience

For more details, visit our Privacy Policy Read the page.


10

Account Closure & Suspension

V365 reserves the right to suspend or permanently close any account under the circumstances below. In cases of serious rule violations, account balances may be forfeited.

  • If any provision of these Terms is violated
  • Registering with false or misleading information
  • If KYC verification fails or documents are refused to be submitted
  • If money laundering or fraudulent activity is suspected
  • If identified as a minor

If you wish to close your account, please contact our support team. You will be given the opportunity to withdraw any available balance before closure.


11

Terms & Conditions Updates

V365 reserves the right to update these Terms & Conditions at any time. Registered users will be notified by email of any significant changes. Continued use of our services after such changes constitutes your acceptance of the updated terms.

The date of the latest update is always shown at the top of this page. We recommend checking back regularly.

In the event of any dispute relating to these Terms, the decision of v365 shall be final. The laws of the licensing authority shall apply in resolving disputes.


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